Architecture & Management

eCommerce Technical

AI Initiatives

Project Deliveries

As Solution Architect

• Responsibilities:
  • Designed and estimated project requirements.
  • Developed complex integration components with multi-website configurations.
  • Coordinated with various vendor technical teams on multiple modules as a Solution Architect
  • Conducted requirement gathering and analysis.
• Documentation:
  • Wrote detailed technical solution specifications and architectural documents for both Business Analysts (BA) and Development Teams.
• Client Interaction:
  • Conducted various technical requirement gathering sessions with client teams and third-party vendors.
  • Collaborated closely with the client’s regional Enterprise Architect to ensure solutions met global standards and requirements.
• Technology Focus:
  • Specialized in Adobe Commerce Cloud.
• Collaboration:
  • Worked on projects involving collaboration with an ecosystem of third-party vendors.
• Global Considerations:
  • Collaborated with the client’s regional Enterprise Architect to ensure that solutions aligned with global standards and requirements.
• Skills Utilized:
  • Solution architecture, requirement gathering, analysis, technical documentation, collaboration with vendors, enterprise architecture, Adobe Commerce Cloud.
• Key Achievements:
  • Successfully contributed to the design and implementation of solutions for Adobe Commerce projects.
  • Ensured alignment with global standards through collaboration with the client’s regional Enterprise Architect.
• Project Focus:
  • Worked on Adobe Commerce Cloud projects, emphasizing multi-website configurations and integration components.
• Communication:
  • Engaged in effective communication with client teams, third-party vendors, and internal teams to understand and address project requirements.
• Holistic Approach:
  • Approached projects holistically, considering both technical and global standards to provide comprehensive solutions.

As Senior Technical Architect

• Pre-Sales Activities:
  • Participated in Pre-Sales activities for eCommerce Projects, including Magento2 Commerce Cloud, Open Source & Commerce Edition, BigCommerce, and Salesforce Commerce Cloud (SFCC).
  • Provided estimates and high-level solutions during the Pre-Sales phase.
• Technical Discovery Meetings:
  • Planned and executed Technical Discovery Meetings with clients.
• Documentation:
  • Created Technical Architecture Document (TAD) for projects, outlining the high-level technical solution and end-to-end flow of various features using Data Mapping tools and Architecture Diagrams.
  • Developed Technical/Solution Definition Document (T/SDD) that detailed the solution, high-level pseudo code, custom modules, and alignment with TAD.
• Integration:
  • Analyzed and architected integration of SAP, ERP, and CRM into Magento and BigCommerce environments.
  • Designed the technical flow and code for integration modules.
  • Created custom modules to serve as BASE modules for Integrations.
• Project Planning and Execution:
  • Planned and executed Sprint Plans.
  • Monitored the health of the projects.
• Developer Support and Code Quality:
  • Supported developers in their tasks and guided them to implement optimized code following Test-Driven Development (TDD) and TAD.
  • Conducted code reviews over GitHub and before every merge to any of the environments.
• Client Communication:
  • Participated in all client calls to provide updates and gather feedback on technical implementations.
• Deployment Activities:
  • Conducted deployment activities to both Cloud and Non-Cloud environments for Staging and Production Servers.
• Version Control and Environment Setup:
  • Set up Project GIT Repos and Environments in both Cloud and Non-Cloud Environments.

As Manager – Software Development Team

• Resource Management:
  • Managed resources including Junior Software Engineers (JSE), Software Engineers (SE), Senior Software Engineers (SSE), and Consultants.
  • Oversaw 25+ resources in total, handling attendance, leave approvals, and ensuring utilization targets were met.
• Performance Management:
  • Prepared the team’s Key Result Areas (KRA) and aligned them with business goals.
  • Assisted the team in achieving their KRAs.
  • Prepared quarterly goals for the team and provided assistance in achieving them.
• Recruitment and Interviews:
  • Conducted technical interviews for all three platforms: Magento, BigCommerce, and Salesforce Commerce Cloud (SFCC).
• Promotions and Feedback:
  • Managed resources’ promotions and provided regular feedback.
• Individual Development:
  • Conducted regular one-on-one meetings with team members to align them with their goals.
  • Addressed and understood roadblocks and issues faced by team members.
• Resourcing and Scaling:
  • Worked on a resourcing plan to scale up or scale down the team size using Consultant/Contract Resources to achieve utilization targets.
  • Developed a utilization plan to distribute work based on project/resource cost, ensuring a balanced approach.
• Financial Responsibilities:
  • Maintained the Profit/Expense Ratio through effective resource management and utilization planning.

As Regional Head India

• Resource Management:
  • Developed a hiring plan for resources based on the Utilization Plan/Target.
  • Managed vendor and eco-partner companies for consultant/contract resources.
• Human Resources:
  • Oversaw the hiring and exit processes for resources.
• Leadership and Strategic Involvement:
  • Participated in leadership and strategic meetings to contribute to the overall direction and planning.
• Utilization Targets:
  • Held responsibility for achieving the Utilization Target of the India Team.
• Single Point of Contact (SPOC):
  • Acted as the Single Point of Contact (SPOC) for Redstage for any technical or resourcing requirements.
• Company Meetings:
  • Presented and participated in company quarterly goals meetings.
  • Participated in monthly all-hands meetings to stay informed about company-wide updates and initiatives.

As Magento COE Head – Practice Lead

• Guidelines and Audits:
  • Prepared development guidelines for the team.
  • Conducted project audits at technical levels, covering server health, GIT repo setup, code status on the server, deployment strategies, orphan code, and code review reports.
  • Provided recommendations based on audit reports.
• Code Review and Optimization:
  • Conducted code reviews for projects and provided optimization recommendations.
• Component Management:
  • Managed a repository of reusable components used for Magento2 builds and BigCommerce projects.
• Training and Development:
  • Prepared training plans and calendar schedules.
  • Aligned resources to cross-platform training.
  • Conducted global training sessions on various innovative topics.
• Innovation and Proof of Concepts (POCs):
  • Worked on innovative ideas and Proof of Concepts.
  • Demonstrated POCs over the company’s webinar globally and during Pre-Sales activities.
• Technology Updates and Security:
  • Kept track of technology updates and security patches from Magento.
  • Recommended project leads and project managers on necessary upgrades.
• Global Hiring:
  • Conducted technical interviews for the Magento platform to hire in the US, UK, Europe, and LatAm regions.